This is because Google recently removed the ability for apps to access hardware identifiers (such as serial number, IMEI, and MEID) on personally-owned work profile devices. As a result of which, the devices that were enrolled in a work profile and running Android 12 were losing access to certificates for email clients and VPN apps. While this issue will soon be addressed, what wouldn’t is the ability to easily bid adieu to this app. Being part of the device administrator and baked into your device by the IT team, it sometimes might prove to be a challenging task in uninstalling the Microsoft Intune app from your Android device. Well, not anymore. In this guide, we will show you the steps to remove this device using a nifty ADB command. So without any further ado, let’s get started.
How to Uninstall Microsoft Intune App on Android
The below instructions are listed under separate sections for ease of understanding. Make sure to follow the same sequence as mentioned.
STEP 1: De-Register Microsoft InTune as Device Admin
First and foremost you will have to de-register the Intune app as a Device Administrator. Here’s how it could be done: NOTE: If you have a Samsung device, then your company might have enforced a policy via KNOX (a security framework that is pre-installed in Samsung devices), This might make it quite difficult to remove this app from the Device Admin category and as of now, there isn’t any workaround to bypass that security restriction (unless you get in touch with your network administrator).
STEP 2: Download Android SDK
You will also have to install the Android SDK Platform Tools on your PC. This is the official ADB and Fastboot binary provided by Google and is the only recommended one. So download it and then extract it to any convenient location on your PC. Doing so will give you the platform-tools folder, which will be used throughout this guide.
STEP 3: Enable USB Debugging
Next up, you will have to enable USB Debugging on your device so that it is recognizable by the PC in ADB mode. So head over to Settings > About Phone > Tap on Build Number 7 times > Go back to Settings > System > Advanced > Developer Options > Enable USB Debugging.
STEP 4: Verify ADB Shell Connection
STEP 5; Uninstall Microsoft Intune from Android via ADB Command
Now execute the below command in the CMD window and the app will be removed from your device. [In the below command, com.microsoft.windowsintune.companyportal is the app’s package ID which you could find using three different methods].
So these were the steps to uninstall the Microsoft Intune app from your Android device via ADB commands. If the are still facing any issues while executing the above steps, then either you are using the company’s phone or the company has imposed some policies on your device. In both these cases, you will have to get in touch with the Network Administrator and ask them to remove those restrictive policies (although the chances of that happening is slim). After that, you should re-try the above steps, and this time you should achieve success.
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